EYEDOG NEWS

Eyedog excitedly implemented our Digital Wayfinding Solution at California's Pomona Valley Hospital Medical Center! Learn more about Pomona's April Go-Live on Page 2!

Did you know: One-third of first-time hospital visitors get lost, leading to late & missed appointments. And, patients who aren't able to find their way inside the hospital are more likely to express dissatisfaction with their entire clinical visit.

Gombeski, Jennifer. “Industry Voices-Nearly a Third of First-Time Hospital Visitors Get Lost. Here's How to Fix That.” Fierce Healthcare, 30 July 2019

EYEDOG FEATURE HIGHLIGHT

EYEDOG CLOUD SUPPORTS MULTIPLE ADDRESSES

The Eyedog Cloud Patient Journey* configuration now offers unlimited physical addresses to be configured. Medical and Health Center campuses that encompass multiple entities offering a variety of services (acute, ambulatory, ancillary facilities, for example) have different physical addresses.

Eyedog's Patient Journey mapping now allows the ability to choose both the Google and Physical address, where patients are scheduled for appointments. That makes for a streamlined journey; patients navigate from their current location to their exact appointment location(s), without the confusion often caused by potentially differing addresses, depending on the appointment location. Put simply, patients can navigate to both the building address and the exact appointment location all within one cohesive patient journey.

*This feature update is Included with appointment integration projects, to expand wayfinding communications to patients with scheduled appointments. The appointment integration feature uses digitally transmitted appointment reminders via SMS and/or Email from the system(s) implemented.

EYEDOG GO-LIVE SPOTLIGHT

POMONA VALLEY HOSPITAL MEDICAL CENTER 

POMONA VALLEY, CA

Pomona Valley Hospital Medical Center (PVHMC) and Eyedog.US excitedly announce the launch of Eyedog’s digital indoor navigation solution. On April 4, 2022, PVHMC went live with Eyedog’s technology, providing indoor pedestrian navigation accessible to users via smartphone. 

Over their 117-year commitment to serving their community’s healthcare needs, PVHMC has remained focused on the patient experience; working with Eyedog.US to add a user-friendly and intuitive digital wayfinding solution enables Pomona’s continued pursuit of improving patient experience as the mobile internet continues to evolve.

PVHMC continues to expand their services and facilities to enhance their delivery of care. Eyedog.US enables patients the benefits stemming from continued growth and patient-centric enhancements, while mitigating the disruption often caused by such change. Eyedog’s comprehensive wayfinding solution offers Pomona’s providers, staff, and patients a highly adaptive digital navigation tool, promoting expansion without the disruption.

Click here to read the full Press Release!